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Your treatment / Stage 03

The next 14 days, in plain words.

Plain words, no promises. This is the same note we send with your treatment report. You can message us whenever you are worried.

  • Day 1Settle back in
  • Week 1Keep your home as it is
  • Days 10–14Photograph interceptors
  • Day 14Clearance check
  1. The first day

    Sleep in your own bed

    Dead bed bugs may be found, and some may seem to move slowly. That is normal. Sleep in your own bed as usual.

  2. The first week

    Bites can take time to appear

    New bites can still appear. Bites often take days or weeks to show, and some people never react. They are not a sign that treatment failed. Do not use sprays or powders. Keep your home as it is. Do not bring in second hand furniture, mattresses or upholstery, because they may carry bed bugs in and are not covered by your warranty.

  3. Day 10 to day 14

    A few photos for your check

    We message you for a few photographs, including one of each interceptor we left, so that we can issue your Clearance Certificate.

  4. Day 14 and after

    Clearance, and help if you need it

    We will not carry out a reheat sooner than 14 days after treatment, because eggs and any survivors need time to show. If you notice anything, send us a photograph or a video of whatever you find, including the interceptors. We check your home when we arrive, before we reheat, and your warranty includes one free reheat.

  5. Throughout your warranty

    A small weekly habit

    Leave any interceptors where they are. Check the interceptors once a week and message us if anything is caught.

  6. Any time

    A worry is worth a message

    If you are worried, message us. A worry is always worth a message.

Keeping bed bugs out afterwards

Less likely. Spotted earlier.

No home can be made bed bug proof. They travel on people, luggage and furniture, and a new arrival from outside is nobody's fault. What you can do is make it less likely, and notice it early if it happens.

  • Leave the interceptors we fitted under the bed legs. Check them once a week, and keep checking after your warranty ends. They are the earliest warning you will get.
  • Keep the containment kits on your mattresses. They stop bed bugs settling in the seams and make anything new easy to spot.
  • Be careful with second hand furniture, mattresses and upholstery. Look along the seams and joints before anything comes in, and if in doubt leave it out.
  • After a hotel stay or a night away, unpack onto a hard floor rather than a bed, and wash and tumble dry what you can on high heat. Keep the empty case closed and away from bedrooms.
  • Pull beds a hand width from the wall and keep bedding off the floor, so the bed is harder to reach from anywhere else.
  • If you see anything, a mark on the sheets, a shed skin, something in an interceptor, photograph it and message us. Within your warranty we come back. After it, we will still tell you honestly what we think you are looking at.

Keep checking interceptors after your warranty ends. Within your warranty we come back; afterwards we will still tell you honestly what we think you are looking at.

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Your warranty, in plain English