Gold / Preparation by Exuro

Every treatment needs the home prepared.

Preparing a home for heat treatment takes hours. Everything is finished by 10am two days before treatment, with a short video of each room sent to your case manager.

Taken care of by us

Gold: we do the preparation for you

  • All preparation done by us: bagging, moving, garment handling, with every hanger, rail and bag we need
  • Nothing for you to buy or do
  • Properties we prep treat better. Preparation failures are the leading cause of treatment failure
  • Furniture reassembled and put back in place, TVs rehung. We do not fold clothes into drawers or make the bed

Still yours to arrange

A few things stay with you.

  • Laundry is not included in any package. Wash and dry what you want clean beforehand and put it in bed bug proof sealed bags
  • You still remove pets, keep valuables and medication with you, and give us clear access

Gold takes care of the physical preparation. It does not include laundry, folding clothes into drawers or making the bed.

Residential Gold

180 days

Extended from 60 days

Including one free reheat.

Your warranty starts on the date your Certificate of Treatment is issued. A reheat covers heat treatment only, not Gold preparation or Express.

* A reheat under the warranty is a reheat of the heat treatment only. It does not include Gold, even if your first treatment was Gold. Heat and preparation are separate: the warranty gives you a free reheat, not free preparation. For a reheat you prepare the property yourself, or you add Gold again and pay for it at the price at the time.

Your warranty, in plain English

Preparing a home for heat treatment takes hours, and poor preparation is one of the most common reasons a heat treatment fails. With Gold, our team does it for you. We bag, move and hang your things, and we bring everything needed to do it: rails, hangers and bags. We do not do laundry.

We arrange your Gold preparation with you on WhatsApp. It takes place on the treatment day or the day before, depending on our schedule and the size of your home. We may need access to your home the day before, so please bear that in mind when you book.

See what preparation involves

Rather not spend a day doing this?

Gold: we do the preparation for you.

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