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Gold / Preparation by Exuro

Every home needs preparation. You don’t have to do it alone.

Preparing a home for heat treatment takes hours, and poor preparation is one of the most common reasons a heat treatment fails. With Gold, our team does it for you. We bag, move and hang your things, and we bring everything needed to do it: rails, hangers and bags. We do not do laundry.

Get a quote with Gold
A made double bed with a navy headboard and floral bedding, beside a bay window with white shutters.
The physical preparation, taken care of. Some responsibilities always stay with you.

Included / Still yours to arrange

Taken care of by us.

  • Bagging, moving and garment handling
  • Every rail, hanger and bag we need
  • Physical preparation by our team
  • Furniture reassembled and put back in place
  • TVs rehung

We do not fold clothes into drawers or make the bed. Gold takes care of physical preparation, not laundry.

A few things stay with you.

  • Laundry: wash and dry beforehand
  • Use bed bug proof sealed bags, not ordinary zip bags
  • All pets out for the whole treatment
  • Valuables and documents secured by you
  • Medication kept with you, we never move it
  • Clear access to every treated room
  • All pressurised and flammable items, candles and make up out

Not “nothing to do”

Laundry is never included. Wash at 60°C or above and dry on high heat for 30 minutes or more, then put clean items in bed bug proof sealed bags. Remove fire risks even with Gold. Everyone and every pet must be out while we heat.

How we arrange it

Treatment day, or the day before.

We arrange your Gold preparation with you on WhatsApp. It takes place on the treatment day or the day before, depending on our schedule and the size of your home. We may need access to your home the day before, so please bear that in mind when you book.

With Express, inspection and Gold preparation happen on the same visit; heat can begin if safe and ready.

The self-preparation deadline does not apply to Gold.

See the preparation guide

Residential Gold

A longer warranty. The same honest rules.

Starts on the date your Certificate of Treatment is issued. One free reheat means heat only, not free Gold or Express. Prepare yourself for a reheat, or add Gold again at the price at the time.

Read the full warranty

Standard

60

days · one free reheat

Gold

180

days · one free reheat

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Get your fixed total with Gold included

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